Roussillon Farmhouse & Cottages

Paul & Annette Spink
Email : roussillon@btinternet.com
Telephone : +44 (0) 1995 640002 or + 44 (0) 7496 377717

Oakmeade
St Michaels Road
Myerscough
Preston PR3 0RS
UK

Website Design & Hosting :

Blyth Spirit
Coste de Polich
Route de Sahorre
66820
Vernet les Bains
France

Michelle Blyth
Email : michelle@blyth-spirit.com
Telephone : +33 (0)468 05 86 71

Privacy Policy :

This privacy policy sets out how Roussillon Farmhouse & Cottages  uses and protects any information that you give Roussillon Farmhouse & Cottages when you use this website.

Roussillon Farmhouse & Cottages is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Roussillon Farmhouse & Cottages may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2019.

What we collect :

We may collect the following information:

Name 
Contact information including email address, telephone number, address
Demographic information such as postcode, preferences and interests

What we do with the information we gather :

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Dealing with your reservaton enquiry
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Bookings :

When you search for a break, we may collect various pieces of information including the dates you are wishing to enquire about, type of accommodation and the number of people in your party. We may also gather additional information which you choose to share with us (e.g. personal requirements which may affect your potential stay). This is to ensure that we can assist with your booking and the performance of a contract should you wish to stay with us.

When you make a booking we collect any contact details which you provide to us. These may include, however are not exhaustive, your name, email address, postal address, dates of booking, financial details to authorise payment, contact details of other party members and any other information which you may provide to us as a requisite for your booking. The information we collect when you make a booking is held for the performance of a contract.  We do not hold or process any credit card details.  If a reservation is made via an external reservation company such as Booking.com, HomeAway ... they remain wholy resposible for the safeguarding of your credit card details and and any personal information supplied to them. Any payment made by credit card is processed by their bank.

We may also contact you shortly after your booking and ask you to leave feedback to enable us to improve our services.

Security :

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies :

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Different types of cookies are used on this website:

Session Cookies - These are temporary cookies, which only exist in the period you access the website (or more strictly, until you close the browser after accessing the website). Session cookies help our website remember what you chose on the previous page, therefore avoiding having to re-enter information. On our website, these cookies do not contain personal information, and cannot be used to identify you.

Persistent Cookies - These are cookies, which remain on your device after you have visited our website. These cookies help us identify you as a unique visitor (by storing a randomly generated number). The length of time a cookie will remain on your device will depend on the type of cookie. On our website, these cookies do not contain personal information, and cannot be used to identify you.

Social Sharing – This is a cookie that identifies you with social networking sites such as Facebook and Twitter and allows interaction between your activity on social networking sites and on our website through your direction, and makes your transition between the sites more seamless.

Site Analytics - We use Google Analytics to help analyse use of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

Disable cookies?

If you disable cookies it will limit our ability to customise our site for you, deliver a better online experience and improve the features of our site. Some or all features will not be functional and the site will not appear in your browser as it was intended to be viewed. Some cookies save us from having to check the compatibility of your system with our site every time you visit, making the site faster and easier for you to use.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and to do this, please see below:

Microsoft Internet Explorer:

1. Choose the menu > tools" then Internet Options.

2. Click on the >privacy tab

3. Select the setting the appropriate setting

Mozilla Firefox:

1. Choose the >menu > tools then >Options

2. Click on the icon >privacy

3. Find the menu cookieand select the relevant options

Opera 6.0 and further:

1. Choose the menu >Files> Preferences

2. Privacy

Safari

1. Choose the >general settings "> Preferences

2. Privacy Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to : Roussillon Farmhouse & Cottages

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.